FAQ

I want you to be completely satisfied with your purchase and experience here with Silvernaut Jewelry! If you have any questions or concerns that aren't answered below, please reach out at silvernautmetals@gmail.com 

 

Q: Do you offer ring resizing?

A: No, I do not currently offer resizing on rings once they have been shipped. Please know your ring size at time of purchase.

 

Q: Do you do repairs?

A: If you encounter any issues with your order upon arrival, please let me know immediately! I offer 30-day coverage for any structural defects or loose/missing stones. After 30 days, repairs are available for a fee, based on the type or amount of work needed on the piece. Thank you for understanding!

 

Q: What is your return policy?

A: Once an item has been purchased, there are no returns. Exchanges or store-credit will be considered within 10 days of purchase.